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FAQ's

  • What documents do i need to send ?
    We need to see two original documents, they can be scanned or photographed and sent via email: automotivekingplates1@gmail.com - We cannot process your order without them. Identity documents You can use the following to confirm your name and address: Driving licence Utility, Council Tax or rates bill from the last 6 months Bank or building society statement from the last 6 months National identity card The following will confirm your name only: Passport – doesn’t have to be issued in the UK Bank or building society debit or credit card Police warrant card Armed forces identity card Proving you can use the registration number You must bring one of the following to show you’re allowed to display the registration number: Vehicle registration certificate (V5C or V5CNI) New keeper supplement (V5C/2 or V5C/2NI) Certificate of entitlement (V750 or V750NI) to the number Retention document (V778) – not applicable in Northern Ireland A renewal reminder for vehicle tax or SORN (V11 or V11NI) Temporary registration certificate (V379 or V379NI) A number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA) or Driver and Vehicle Standards Agency (DVSA) A electronic number plate authorisation certificate (eV948) A letter of authorisation from a fleet operator (including lease or hire company) quoting the document reference number from the registration certificate
  • Did you say FREE delivery ?
    Yes, delivery is 100% free of charge. Not only will you get free delivery, but we will also provide free adessive strips so you can fit your new number plates when you receive them.
  • Are 3D and 4D plates road legal?
    Yes, 3D and 4D plates are all road legal as stated on the DVLA website regulations for number plates which quotes "Characters on a number plate can be 3D." https://www.gov.uk/displaying-number-plates/rules-number-plates
  • Are you DVLA registered?
    Yes, and as a registered number plate supplier we adhere to the rules and regulations set out by the DVLA. You can check our postcode (DN40 3JA) on the DVLA registered number plate supplier database https://www.gov.uk/number-plate-supplier. This means that you can buy your number plate from us in the confidence that you will be entirely road legal, and that the correct fonts and spacing is used on your number plate.
  • Do you offer refunds?
    As these Items are bespoke (made for a particular customer) we don't offer refunds If you are unhappy with your purchase due to quality issue, we will happily exchange the goods. We will cover the cost of postage. Contact us directly automotivekingplates1@gmail.com
  • Is your website and payment secure?
    Yes all areas of our website are submitted over HTTPS which is a secure protocol.
  • I cannot find what i am looking for, can you design me something custom?
    Yes, if there is something that you cannot find, please contact us with your requirements and we will get back to you with a price and specification.
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